Customer Connection events

As the National Energy System Operator for Great Britain, NESO manages the connection and generation contracts that impact on the transmission system. We work closely with Transmission Owners (TOs) to support customer connections.

In this section, we’ve got everything you need to get involved with our customer connection events.

If you need any more help, please contact us.

Connections Forum webinars

Monthly progress check and Q&A session for customers and stakeholders to engage with connections. Our focus is transparency as we deep dive into recent updates, key challenges, industry trends and the evolving work of our strategy, change delivery and operations teams. Forums will take place once a month, usually on a Tuesday at 11am. 

Our next Forum will take place on 15 October.

Date Link Topics covered   
Standing agenda items: connections by numbers, recent developments, Q&A
12 March Watch the recording Two step offer update
16 April Watch the recording Two step offers, deep dive: reform TMO4+
13 May Watch the recording Two step offers, deep dive: SP Energy Networks – accelerating connections
18 June Watch the recording Two step offers, deep dive: ENA  – strategic connections group reforms delivery
16 July Watch the recording Compliance seminar recap, transitional arrangements, NGET – substation nodes
17 September Watch the recording Reform update, securities, Connections 360 walkthrough
15 October Register for the webinar  
19 November  Register for the webinar  
Customer Seminar
team members walking having a conversation looking happy

Customer Connections Seminar 5 November 2024

Our next Customer Connections Seminar will take place on 5 November 2024 in London. This events covers topics such as: connections reform codes and methodology, tactical initiative and operations through a day of engaging panels, breakout discussions, networking stands and more.

Find out more

View the slides from our Glasgow Customer Seminar 23 April 2024

Other webinars and slides

Registration links and recordings of webinars hosted by connections will be posted here.

Regional webinars

North West and North Wales Webinar - 9 October 2024 Watch webinar
North East including Lincolnshire and the Pennines Webinar - 2 October 2024 Watch webinar
East Anglia Webinar - 25 September 2024 Watch webinar
South East and South Coast (including London) webinar – 11 September 2024 Watch webinar
South Wales and the South-West – 4 September 2024 Watch webinar
North west and north Wales webinar – 9 April 2024 Watch webinar
North east including Lincolnshire and the Pennines webinar – 2 April 2024 Watch webinar
East Anglia webinar – 28 March 2024 Watch webinar
Midlands and mid-Wales webinar – 20 March 24 Watch webinar
South east inc. London and south coast webinar – 12 March 24 Watch webinar
South Wales and south west webinar – 5 March 24 Watch webinar
East Anglia Watch webinar
Midlands and mid-Wales Watch webinar
North east including Lincolnshire and the Pennines Watch webinar
North west and north Wales Watch webinar
South Wales and the south west Watch webinar
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Sign up to our newsletter

Customers and stakeholders can sign up to our monthly email covering news, reminders and recent developments on all things connections. Key topics including reform, the connections portal and how we’re innovating to support our customers.

Sign up to our newsletter

More from Connections

FAQs

Got a question? See our bank of frequently asked questions.

Contact the Connections team

Our dedicated team of NESO Connection Contract Managers will be happy to guide you through the connections process and answer your questions.

Looking for domestic Connections?

We don’t connect directly to homes or other domestic properties. You can find out more about domestic connections here.