About NESO
The National Energy System Operator (NESO) was created as a result of the UK’s 2023 Energy Act, an act that paved the way for Great Britain's journey to cleaner energy.
We are responsible for planning and delivering the energy of today and the future. To do this we look at all sources of energy (like gas and electricity) and work with customers, other organisations, and government, to deliver what is needed to reach a zero-carbon future. We call these groups NESO's customers.
By building on our previous experience as the Electricity System Operator (ESO), where our priority was to supply electricity to everyone, we're now able to take on more responsibilities and continue to grow to meet new challenges.
What's our role in the energy system?
NESO is at the centre of the UK's energy system. We act as a neutral voice and look at the whole picture to suggest fair solutions for energy that work for everyone across the country.
Our priority is providing cleaner, cheaper, and more reliable energy, and by working together we believe we can make a difference that inspires future generations.
Our Purpose, Vision And Values
Our values are what define us, setting the foundation for our purpose and guiding us as we move towards achieving our vision.
Accelerate Progress
We deliver better outcomes at pace when we take accountability, are courageous, and progress the bigger picture.
Be Curious
We achieve more when we demonstrate a growth mindset, being curious, asking questions beyond and within our organization to develop, learn, and innovate.
Build Trust
We build trust when we listen to and understand the needs of our colleagues and customers, are transparent with our actions, and deliver on our commitments
Create Belonging
We perform at our best when we can be our true selves, embrace diversity, and are truly inclusive.
What people say about us
To mark NESO’s first anniversary, we asked some of our key external stakeholders to share their reflections on our first year as NESO.
