Independent Stakeholder Group (ISG)
The independently chaired Stakeholder Group provides valuable scrutiny and challenge throughout the development of our regulatory submissions and Business Plans.
The group reviews how we engage with stakeholders, making sure our plans reflect our stakeholders’ priorities, as well as driving value for consumers.
Engagement outputs
The Independent Stakeholder Group acts in an advisory capacity and are not a decision-making body. The group have provided valuable input throughout the development stages of our regulatory business plans as well as Ofgem’s consultation and review process.
Ongoing role of the Stakeholder Group
ISG is a reconvened version of the ESO RIIO-2 Stakeholder Group (ERSG) that was used to help develop Business Plans 1 and 2 (BP1 and BP2). As shown in the table below, we have expanded the membership of this group to include industry expertise that will inform our new NESO responsibilities and provide a whole energy system view.
The group has provided valuable scrutiny and feedback as we developed the draft BP3 document, which has now been published. ISG has also supported the development of our upcoming NESO1 Business Plan, building on its earlier contributions.
The group has met a number of times since April 2024 and was instrumental in developing the strategic priorities set out in our ‘Introducing NESO’ document.
For the NESO Enduring Framework (which covers this business plan period), Ofgem has made some changes to stakeholder feedback mechanisms to strengthen the role of stakeholder feedback and to ensure this remains a critical aspect of Ofgem’s performance assessment process. Stakeholder views on our NESO1 performance will be gathered through:
- An Independent Challenge Panel (ICP) to replace the existing NESO Performance Panel but with a stronger focus on the collection, coordination and sharing of stakeholder feedback – this will be managed and led by industry following a remit set by Ofgem.
- Twice yearly stakeholder surveys with the results to be discussed with the ICP. This approach will support NESO and Ofgem’s understanding of stakeholder feedback. Details of these surveys will be consulted on by Ofgem later this year.
- Ongoing call for evidence (rather than periodic) where stakeholders can submit feedback to Ofgem on our performance at any point in the Business Plan period.
We will continue to run the ISG through this period and are discussing with members how we could expand the remit of the group beyond contributing to business plans.
Meeting documents
Here you can view or download documents relating to the stakeholder group’s meetings.
2025
| Name | Published Sort ascending |
|---|---|
| ISG Minutes Slides - Meeting 10 - 161025 | 1 Dec 2025 |
| ISG Minutes Summary - Meeting 10 - 161025 | 1 Dec 2025 |
| ISG Minutes Summary - Meeting 9 – 100925 | 10 Oct 2025 |
| ISG Minutes Summary - Meeting 8 - 100705 | 6 Aug 2025 |
| ISG Meeting Slides - Meeting 8 - 100705 | 6 Aug 2025 |
| ISG Minutes Summary - Meeting 7 – 230125 | 6 Feb 2025 |
| ISG Slide Pack - Meeting 7 - 230125 | 6 Feb 2025 |
2024
| Name | Published Sort ascending |
|---|---|
| ISG Minutes Summary - Meeting 6 – 071124 | 8 Jan 2025 |
| ISG Terms of Reference - May 2024 | 8 Jan 2025 |
| ISG Meeting 6 Slide pack – 111124 | 8 Jan 2025 |
| ISG Meeting 5 Slide pack - 101024 | 8 Jan 2025 |
| ISG Minutes Summary - Meeting 5 – 101024 | 8 Jan 2025 |
| ISG Meeting 4 Slide Pack - 120924 | 8 Jan 2025 |
| ISG Minutes Summary - Meeting 4 – 120924 | 8 Jan 2025 |
| ISG Meeting 3 Slide Pack - 130824 | 8 Jan 2025 |
| ISG Minutes Summary - Meeting 3 – 130824 | 8 Jan 2025 |
| ISG Meeting 2 Slide Pack - 200524 | 8 Jan 2025 |
Document Archive
2022
| Name | Published Sort ascending |
|---|---|
| ERSG BP2 report | 23 Sep 2022 |
| ERSG June 2022 meeting minutes | 15 Aug 2022 |
| ERSG May 2022 meeting minutes | 7 Jul 2022 |
| ERSG March 2022 meeting minutes | 21 Apr 2022 |
| ERSG February 2022 meeting minutes | 20 Apr 2022 |
| ERSG January 2022 meeting minutes | 26 Jan 2022 |